The information and communication technology (ICT) industry is one of the most capital intensive among the high-technology industries. ICT business analysis, especially after the industry deregulation, has become a difficult task. Traditional quantitative cost-benefit analysis concerning...

The inadequacy of traditional quantitative cost-benefit analysis for evaluating Information and Communications Technologies (ICT) infrastructure investments have led researchers to suggest real options (ROs) analysis for valuating ICT projects. However, ROs models are strictly quantitative and...