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Journal of service management research : SMR
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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Characterising smart service systems : revealing the smart value
Kurtz, Julian
;
Zinke-Wehlmann, Christian
;
Lugmair, Nina
; …
- In:
Journal of service management research : SMR
7
(
2023
)
2
,
pp. 112-128
Persistent link: https://www.econbiz.de/10015168585
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Development of a classification framework for technology based retail services : a retailers' perspective
Wolpert, Stefan
;
Roth, Angela
- In:
The international review of retail, distribution and …
30
(
2020
)
5
,
pp. 498-537
Persistent link: https://www.econbiz.de/10012315160
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