PurposeA major part of knowledge management for knowledge-intensive firms such as professional service firms is the increasing focus on thought leadership. Despite being a well-known term, it is poorly defined and analysed in the academic and practitioner literature. The aim of this article is...

Purpose -- This paper addresses the paradox that individuals face in seeking to both generate new ideas and be committed to delivering standardised processes in a creative industry. We explore this tension in order to better understand how synergistic benefits are reaped at the intersection of...

This is a short teaching case study exploring the opportunities and challenges of followership and reputation in an HR consulting firm based in Vancouver, Canada. The results are based on interviews and non-participant observations

As it strives to attain its goal of becoming an AUD$1 billion company by 2020, Beak and Johnston (B&J), a family-owned food processing business based in Sydney, Australia, has embarked on a transformative leadership and cultural enhancement process. The company’s founder and CEO, David Beak,...