Purpose – This article aims to demonstrate how small entrepreneurial firms can employ low cost market research techniques in the area of service evaluation to prioritise the sales effort, increase sales and improve margins. Design/methodology/approach – “Triangulation” has been used....

Libya is still in the early stages of its financial liberalisation and reform following eleven years of political chaos and nearly three decades of central planning control. However, it is advancing as a result of the removal of UN and US sanctions during the last few years, and there are signs...

Competitive success as a nation requires balancing commercial innovativeness and social welfare, which results in a sound basis for socio-economic development. All potential resources – including entrepreneurial activity and innovations – can be utilized as promoters of competitiveness and...

Singapore has gone through a rapid transformation during the last forty-five years. From an entrepot predominantly towards commerce and services in the mid-1960s into an economy, which presently specialising in high value manufacturing activities, and regional financial hub for business services...

Purpose – Increasingly, reports of consumers are witnessed expressing their concerns regarding corporate practices through behaviours of boycotting, buycotting and voice. The theory of consumer votes suggests that such consumers may view their purchases as “votes” in the marketplace. The...

We document and account for two facts regarding the relation between international interest rates and total factor productivity (TFP) in a sample of developing countries. First, there is a negative correlation between both variables at quarterly frequency. Second, the share of agricultural labor...

Recent writings on globalization have tended to argue that such economic interconnectedness is, in one way or another, geographically delimited. Three competing views appear in the literature, regionalization, triadization and the involutionist perspective. This article challenges the portrayal...

Climate change due to greenhouse gas emissions has been at the forefront of current research efforts in the past decade. The aim of these efforts was defined at the earth summit in Rio de Janeiro as achieving “stabilization of greenhouse gas concentrations in the atmosphere at a level that...

This paper considers computer intensive methods for inference on cointegrating vectors in maximum likelihood analysis. It investigates the robustness of LR , Wald tests and an F-type test for linear restrictions on cointegrating space to misspecification on the number of cointegrating relations....

Game theory is the science of strategic decision-making. It is a powerful tool in understanding the relationships that are made and broken in the course of competition and cooperation. It is not a panacea for the shortcomings of bad management. For managers, or those who interact with...