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The utility of expectational data : firm-level evidence using matched qualitative-quantitative UK surveys

Lui, Silvia; Mitchell, James; Weale, Martin - In: International journal of forecasting 27 (2011) 4, pp. 1128-1146

Persistent link: https://www.econbiz.de/10009316801

How does perceived convenience retailer innovativeness create value for the customer?

Lin, Chen-yu; Marshall, David William; Dawson, John A. - In: International journal of business and economics 12 (2013) 2, pp. 171-179

Persistent link: https://www.econbiz.de/10010236033

Market orientation and service innovation on customer perceived value : the case of supermarket retailers

Yeh, Ying-Pin - In: Management research review 39 (2016) 4, pp. 449-467

Persistent link: https://www.econbiz.de/10011563837

Engineering the value network of the customer interface and marketing in the data-rich retail environment

Pousttchi, Key; Hufenbach, Yvonne - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 17-41

Persistent link: https://www.econbiz.de/10010391422

Capturing customer's store loyalty through relationship benefits : moderating effect of retail innovation

Channa, Nisar Ahmed; Bhutto, Maqsood Hussain; Bhutto, … - In: European business review 34 (2022) 1, pp. 20-40

Persistent link: https://www.econbiz.de/10013164642

A strategic framework for technological innovations in support of the customer experience : a focus on luxury retailers

Pantano, Eleonora; Pedeliento, Giuseppe; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10013209716

Exploring the relationship of marketing & technological innovation on store equity, word of mouth and satisfaction

Khaled, Amgad S. D.; Ahmed, Salma; Khan, Mohd. Azmi; … - In: Cogent business & management 8 (2021) 1, pp. 1-21

While innovation affects company efficiency, research into service innovation is scarce and lacks consensus. In retailing, in latest years, innovation has aroused significant interest in corporate and academic world. This research analyses retail experience innovation from the perspective of...

Persistent link: https://www.econbiz.de/10012668881

Blurring the lines between physical and digital spaces : business model innovation in retailing

Jocevski, Milan - In: California management review 63 (2020) 1, pp. 99-117

Persistent link: https://www.econbiz.de/10012309225

Designing an omni-experience to save retailing : lessons from an Italian book retailer

Artusi, Federico; Bellini, Emilio; Dell'Era, Claudio; … - In: Research-technology management : RTM 63 (2020) 3, pp. 24-32

Persistent link: https://www.econbiz.de/10012258765

Small retailer's new product acceptance in emerging market : a grounded theory approach

Shaikh, Ateeque; Gandhi, Aradhana - In: Asia Pacific journal of marketing and logistics 28 (2016) 3, pp. 547-564

Persistent link: https://www.econbiz.de/10011585253

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