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Customized compliance : exploring patterns of quality adoption in a multidivisional context
Ford, Matthew W. - In: Quality management journal : QMJ 18 (2011) 3, pp. 21-32
Persistent link: https://www.econbiz.de/10009259745
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Management standards and institutional influence : an exploratory study using the Baldrige criteria
Ford, Matthew W. - In: Quality management journal : QMJ 29 (2022) 1, pp. 18-33
Persistent link: https://www.econbiz.de/10012803243