We analyze a periodic-review base-stock inventory system where outstanding orders can be expedited. Most inventory models assume that lead times are exogenously given, i.e., that orders arrive after a lead time that cannot be controlled by the inventory manager. However, in many situations...

Many companies have started segmenting customers to better match their products and services to the needs of the customers. We support this development by presenting a stochastic model of a rental system with two customer classes that was motivated by the operations of one of Europe's leading...