We develop a new approach to the study of the dynamics of link utilization in complex networks using records of communication in a large social network. Counter to the perspective that nodes have particular roles, we find roles change dramatically from day to day. Local hubs have a power law...

Why was the $6 billion FAA air traffic control project scrapped? How could the 1977 New York City blackout occur? Why do large scale engineering systems or technology projects fail? How do engineering changes and errors propagate, and how is that related to epidemics and earthquakes? In this...

Almost all complex artifacts nowadays, including physical artifacts such as airplanes, as well as informational artifacts such as software, organizational designs, plans and schedules, are created via the interaction of many, sometimes thousands of participants, working on different elements of...