Based on trial-and-error learning theory, this study proposes an OCB-C (Organizational Citizenship Behavior toward customers)-driven social learning mechanism for the formation of other two types of OCB (OCB-O toward organizations and OCB-I toward coworkers). In this process, we propose that...

A comprehensive model of work-based learning is illustrated combining explicit and tacit forms of knowledge and theory and practice modes of learning at both individual and collective levels. The model is designed to bring together epistemic contributions which are typically studied in...

Markets for knowledge are increasingly important to innovation, competitive advantage, and economic growth. This paper examines five distinct markets through which knowledge can be exchanged: the market for codified knowledge (licensing), the market for tacit knowledge (alliances), the market...

We study relational contracts in a firm-worker relationship with mutual uncertainty about match quality. The worker's actions are publicly observed and generate output, and hence information about the match quality. Despite the absence of private information, uncertainty about match quality...