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~subject:"Loyalty program"
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Loyalty program
Beziehungsmarketing
15
Relationship marketing
15
Consumer behaviour
14
Konsumentenverhalten
14
Einzelhandel
11
Retail trade
11
Online retailing
8
Online-Handel
8
Customer retention
5
Distribution channel
5
Kundenbindung
5
Multichannel strategy
5
Multikanalvertrieb
5
Sales promotion
5
Verkaufsförderung
5
Vertriebsweg
5
Customer satisfaction
4
Kundenbindungsprogramm
4
Kundenzufriedenheit
4
Dienstleistungsqualität
3
Electronic Commerce
3
Innovation
3
Innovation management
3
Innovationsmanagement
3
Internet marketing
3
Italien
3
Italy
3
Online-Marketing
3
Service quality
3
Social Web
3
Social web
3
Advertising effects
2
Beschwerdemanagement
2
Cluster analysis
2
Communication
2
Complaint management
2
Customer inspiration
2
E-commerce
2
Electronic intermediaries
2
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Undetermined
3
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Article
3
Book / Working Paper
1
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3
Aufsatz in Zeitschrift
3
Language
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English
4
Author
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Ieva, Marco
4
Ziliani, Cristina
3
Flacandji, Michaël
1
Passebois-Ducros, Juliette
1
Published in...
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International journal of retail & distribution management
2
Journal of service theory and practice
1
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ECONIS (ZBW)
4
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1
Retail shopper marketing: the future of promotional flyers
Ziliani, Cristina
;
Ieva, Marco
- In:
International journal of retail & distribution management
43
(
2015
)
6
,
pp. 488-502
Persistent link: https://www.econbiz.de/10011387793
Saved in:
2
Towards digital loyalty programs : insights from customer medium preference segmentation
Ieva, Marco
;
Ziliani, Cristina
- In:
International journal of retail & distribution management
45
(
2017
)
2
,
pp. 195-210
Persistent link: https://www.econbiz.de/10011620418
Saved in:
3
Loyalty management : driving engagement with loyalty programs and customer experience
Ziliani, Cristina
;
Ieva, Marco
-
2025
-
Second edition
Persistent link: https://www.econbiz.de/10015325628
Saved in:
4
Redesigning loyalty marketing for a better world : the impact of green loyalty programs on perceived value
Flacandji, Michaël
;
Passebois-Ducros, Juliette
;
Ieva, Marco
- In:
Journal of service theory and practice
33
(
2023
)
4
,
pp. 465-487
Persistent link: https://www.econbiz.de/10014302355
Saved in:
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