This study investigated the moderating impact of perceived service quality on the positive relationship between perceived usefulness of e-government services and intention to use e-government services. The Technology Acceptance Model (TAM) was applied as the theoretical foundation for the study....

This article examined citizens' trust and demographic factors such as age, gender, and education as predictors of readiness to use e-government services. This article also sought to explore the moderating role of these demographic factors on the positive relationship between citizens' trust and...