When studying information systems (IS) phenomena, scholars increasingly aim to take a socio-technical approach. This means that instead of focusing exclusively on the technical side, they also study them from a human perspective. An underrecognized yet powerful tool for examining the opinions...

The COVID-19 pandemic forced sociotechnical systems (STS) to highly integrate remote work. Large-scale analyses show that the positivity of tweets about work from home decreased until COVID-19 was declared a pandemic by the WHO and re-increased in the weeks that followed. Nevertheless, it is...