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Selecting business partner for service delivery co-innovation and competitive advantage
Tsou, Hung Tai; Cheng, Colin C. J.; Hsu, Hsuan-yu - In: Management decision : MD 53 (2015) 9, pp. 2107-2134
Persistent link: https://www.econbiz.de/10011407028
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What makes a manufacturing firm effective for service innovation? : the role of intangible capital under strategic and environmental conditions
Cheng, Colin C.J.; Krumwiede, Dennis - In: International journal of production economics 193 (2017), pp. 113-122
Persistent link: https://www.econbiz.de/10011758268
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Market and technology orientations for service delivery innovation : the link of innovation competence
Tsou, Hung Tai; Chen, Ja-shen; Liao, Wen-hsuan - In: The journal of business & industrial marketing 29 (2014) 6, pp. 499-513
Persistent link: https://www.econbiz.de/10010413161
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Performance effects of IT capability, service process innovation, and the mediating role of customer service
Chen, Ja-shen; Tsou, Hung Tai - In: Journal of engineering and technology management : JET-M 29 (2012) 1, pp. 71-94
Persistent link: https://www.econbiz.de/10009565813