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~subject:"Service quality"
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Service quality
Theorie
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67
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42
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34
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34
India
31
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31
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30
Börsenkurs
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Investition
19
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18
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17
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17
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16
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16
Customer satisfaction
14
Eigentümerstruktur
14
Führungskräfte
14
Kundenzufriedenheit
14
Managers
14
Ownership structure
14
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12
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12
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12
Schätzung
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Dienstleistungsqualität
11
Asymmetric information
10
Asymmetrische Information
10
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INDUSTRIAL RELATIONS
10
Portfolio selection
10
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10
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English
11
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Kumar, Piyush
5
Kumar, Pankaj
3
Kumar, Parveen
3
Aggarwal, Vaibhav
2
Dada, Maqbool
2
Dass, Mayukh
2
Ahlawat, Pardeep
1
Ahlawat, Pardeep K.
1
Arora, Ashok Pratap
1
Bhoria, Navdeep
1
Danielsen, Bartley R.
1
Gupta, Rajen
1
Harrison, David M.
1
Kalwani, Manohar U.
1
Kar, Arpan Kumar
1
Krishnamurthy, Parthasarathy
1
Kumar, Jitender
1
Kumar, Prashant
1
Kumar, Praveen
1
Kumar, Raj
1
Kumārī, Nītū
1
Kushwaha, Amit Kumar
1
Norvell, Tim
1
Topaloglu, Omer
1
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1
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Cornell hospitality quarterly : CQ
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of Indian culture and business management
1
International journal of education economics and development : IJEED
1
International journal of quality & reliability management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of services, economics and management
1
Journal of service research : JSR
1
Paper / Institute for Research in the Behavioral, Economic, and Management Sciences, Krannert Graduate School of Management, Purdue University
1
Real estate economics : journal of the American Real Estate and Urban Economics Association
1
Service business
1
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ECONIS (ZBW)
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1
REIT auditor fees and financial market transparency
Danielsen, Bartley R.
;
Harrison, David M.
;
Van Ness, …
- In:
Real estate economics : journal of the American Real …
37
(
2009
)
3
,
pp. 515-557
Persistent link: https://www.econbiz.de/10008656984
Saved in:
2
The impact of waiting time guarantees on customers' waiting experiences
Kumar, Piyush
;
Kalwani, Manohar U.
;
Dada, Maqbool
-
1997
Persistent link: https://www.econbiz.de/10000971319
Saved in:
3
Exploring satisfaction in business-to-business services : a path-analytic approach
Kumar, Piyush
;
Dass, Mayukh
;
Topaloglu, Omer
- In:
Service business
5
(
2011
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10009535278
Saved in:
4
The impact of service-time uncertainty and anticipated congestion on customers' waiting-time decisions
Kumar, Piyush
;
Krishnamurthy, Parthasarathy
- In:
Journal of service research : JSR
10
(
2007/08
)
3
,
pp. 282-292
Persistent link: https://www.econbiz.de/10003705610
Saved in:
5
The long-term impact of service failure and recovery
Norvell, Tim
;
Kumar, Piyush
;
Dass, Mayukh
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
4
,
pp. 376-389
Persistent link: https://www.econbiz.de/10011943078
Saved in:
6
Customer satisfaction, behavioural and pay more intentions : a study on Indian Dhabas (roadside full-service restaurants)
Kumar, Pankaj
;
Ahlawat, Pardeep K.
;
Kumar, Parveen
; …
- In:
International journal of services, economics and management
14
(
2023
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10014311176
Saved in:
7
Antecedents of satisfaction and continuance intention towards e-learning adoption in school education in India : teachers' perspective during COVID-19 pandemic
Kumar, Pankaj
;
Kumar, Parveen
;
Kumar, Raj
;
Kumārī, Nītū
- In:
International journal of education economics and …
14
(
2023
)
3
,
pp. 281-304
Persistent link: https://www.econbiz.de/10014312006
Saved in:
8
Destination quality, fantasy experience and revisit intention : a study on domestic honeymoon tourism
Kumar, Pankaj
;
Ahlawat, Pardeep
;
Aggarwal, Vaibhav
; …
- In:
International journal of quality & reliability management
40
(
2023
)
8
,
pp. 1899-1924
Persistent link: https://www.econbiz.de/10014332207
Saved in:
9
What impacts customer experience for B2B enterprises on using AI-enabled chatbots? : insights from Big data analytics
Kushwaha, Amit Kumar
;
Kumar, Prashant
;
Kar, Arpan Kumar
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 207-221
Persistent link: https://www.econbiz.de/10013206362
Saved in:
10
Investigating the impact of service line formats on satisfaction with waiting
Kumar, Piyush
;
Dada, Maqbool
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
4
,
pp. 974-993
Persistent link: https://www.econbiz.de/10013191817
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