Available evidence from the literature tells that satisfaction depends upon the consistency between expectations and performance. When product performance is below expectations dissatisfaction is resulted, whereas satisfaction arises when performance equals or exceeds the performance expected....

A conceptual model of golf tourists’ behavioural intentions is developed and tested using data from 1,657 surveys of golfers on Prince Edward Island, a major golfing destination in Canada. The results reveal that no significant and direct relation exists between golf tourists’ perceived...

Shopping is one of the most significant and popular tourist activities. Travellers are looking to buy various items at destinations for consumption and use and as souvenirs of their trips. Tourist shopping activities are enormously important at any destination since they produce additional...

This study examines tourists’ dining experiences and tests competing models of predictors of satisfac- tion and behavioral intentions. Specifically, we examine the influence of service quality, quality of environment, food quality, price fairness, authenticity, and tourist satisfaction on...