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Understanding the essentials of total quality management : a best practice approach
Zairi, Mohamed (contributor); Baidoun, Samir (contributor) - 2003
Persistent link: https://www.econbiz.de/10001956181
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The adoption of excellence models through cultural and social adaptations : an empirical study of critical success factors and a proposed model
Zairi, Mohamed; Alsughayir, Abdulrahman Abdullah - In: Total quality management & business excellence : an … 22 (2011) 6, pp. 641-654
Persistent link: https://www.econbiz.de/10009243134
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Testing the criticality of HR-TQM factors in the Malaysian higher education context
Ali, Noor Azman; Fauziah Mahat; Zairi, Mohamed - In: Total quality management & business excellence : an … 21 (2010) 11/12, pp. 1177-1188
Persistent link: https://www.econbiz.de/10008824973
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Business process reengineering: critical success factors in higher education
Ahmad, Hartini; Francis, Arthur; Zairi, Mohamed - In: Business process management journal 13 (2007) 3, pp. 451-469
Persistent link: https://www.econbiz.de/10003492346
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From P Economy to K Economy : an empirical study on knowledge-based quality factors
Alsadhan, Abdulaziz O.; Zairi, Mohamed; Keoy, Kay Hooi Alan - In: Total quality management & business excellence : an … 19 (2008) 7/8, pp. 807-825
Persistent link: https://www.econbiz.de/10003749540