Similar Search Results - EconBiz

The mediating role of psychosocial benefits in the satisfaction formation process

Prevo, Olaf; Leunissen, Patrick; Roest, Henk - 1999

Persistent link: https://www.econbiz.de/10001365079

The mediating role of psychosocial benefits in the satisfaction formation process

Prevo, Olaf; Leunisse, Patrick; Roest, Henk - 1999

In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...

Persistent link: https://www.econbiz.de/10011300554

Meaningful mediation analysis : plausible causal inference and informative communication

Pieters, Rik - In: Journal of consumer research : JCR ; an … 44 (2017) 3, pp. 692-716

Persistent link: https://www.econbiz.de/10011755408

When salespeople lose face : differential coping responses to customer-versus manager-evoked shame

Verbeke, Willem J. M. I.; Pieters, Rik; Zeelenberg, Marcel - 1999

Persistent link: https://www.econbiz.de/10001433432

Consumer evaluation of money as a gift : a two-utility model and an empirical test

Pieters, Rik; Robben, Henry S. - In: Kyklos : international review for social sciences 52 (1999) 2, pp. 173-200

Persistent link: https://www.econbiz.de/10001440264

Behavioral intentions and the impression and expression of behavior

Pieters, Rik - 1989

Persistent link: https://www.econbiz.de/10000781616

Visual attention during brand choice : the impact of time pressure and task motivation

Pieters, Rik; Warlop, Luk - 1998

Persistent link: https://www.econbiz.de/10000990869

Generalizations in marketing using meta-analysis with multiple measurements

Bijmolt, Tammo H. A.; Pieters, Rik - 1998

Persistent link: https://www.econbiz.de/10000992086

Using means-end structures for benefit segmentation in a service industry

Botschen, Günther - In: Advances in services marketing, (pp. 155-180). 1997

Persistent link: https://www.econbiz.de/10001297065

Wasting a window of opportunity : anticipated and experienced regret in intention-behavior consistency

Pieters, Rik; Zeelenberg, Marcel - 1999

Persistent link: https://www.econbiz.de/10000168286

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