Nudging behaviors through user interface design is a practice that is well-studied in HCI research. Corporations often use this knowledge to modify online interfaces to influence user information disclosure. In this paper, we experimentally test the impact of a norm-shaping design patterns on...

What determines whether someone complies with a social norm? The social identity approach offers a mechanism for norm compliance: a person who feels similar to a group identifies more with that group and, in turn, complies with the group's norms. We used an economics experiment to test this...

Training by firms is a central means by which workers accumulate human capital, yet firms may be reluctant to provide general training if workers can quit and use their gained skills elsewhere. “Training contracts” that impose a penalty for premature quitting can help alleviate this...

We report the results of a field experiment with bicycle messengers in Switzerland and the United States. Messenger work is individualized enough that firms can choose to condition pay on it, but significant externalities in messenger behavior nonetheless give their on-the-job interactions the...

We report the results of a field experiment with bicycle messengers in Switzerland and the United States. Messenger work is individualized enough that firms can choose to condition pay on it, but significant externalities in messenger behavior nonetheless give their on-the-job interactions the...