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27
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ECONIS (ZBW)
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That makes sense to me : openness to change and sensemaking in idea screening
Sukhov, Alexandre
;
Sihvonen, Antti
;
Olsson, Lars E.
; …
- In:
International journal of innovation management
22
(
2018
)
8
,
pp. 1840009-1-15
Persistent link: https://www.econbiz.de/10011988127
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2
The relationship between exchanged resources and loyalty intentions
Friman, Margareta
;
Rosenbaum, Mark S.
;
Otterbring, Tobias
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 846-865
Persistent link: https://www.econbiz.de/10012260357
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3
Service-dominant logic and service science as lenses for service productivity
Edvardsson, Bo
- In:
Driving service productivity : value-creation through …
,
(pp. 73-91)
.
2014
Persistent link: https://www.econbiz.de/10011337811
Saved in:
4
Paradigms in service research
Tronvoll, Bård
;
Brown, Stephen Walter
;
Gremler, Dwayne D.
- In:
Journal of service management
22
(
2011
)
5
,
pp. 560-585
Persistent link: https://www.econbiz.de/10009405818
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5
Customer needing : conceptualising industrial service from a customer perspective
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003709357
Saved in:
6
Conceptualizing resource integration as an embedded process : matching, resourcing and valuing
Caridà, Angela
;
Edvardsson, Bo
;
Colurcio, Maria
- In:
Marketing theory
19
(
2019
)
1
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012001473
Saved in:
7
Special double issue: nonprofit services : part 2
Alves, Helena
(
ed.
);
Edvardsson, Bo
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011848088
Saved in:
8
Analysis and design of service business models
Zolnowski, Andreas
-
2015
Persistent link: https://www.econbiz.de/10011348026
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9
Understanding service ecosystem dynamics : a typology
As'ad, Nabila
;
Patrício, Lia
;
Koskela-Huotari, Kaisa
; …
- In:
Journal of service management
35
(
2024
)
6
,
pp. 159-184
Persistent link: https://www.econbiz.de/10015208866
Saved in:
10
How do actors coordinate for value creation? : a signaling and screening perspective on resource integration
Dehling, Sebastian
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 18-26
Persistent link: https://www.econbiz.de/10013542861
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