(1) Problem Definition: An increased incidence of quality issues, resulting in defective product returns (DPRs), is a concern for firms bringing innovative products to market. While a firm can recover value from DPRs through refurbishing, consumers are known to act strategically in anticipation...

Due to economic and physical resource constraints, it is not feasible to continually expand transportation infrastructures to adequately support the rapid growth in the usages of these infrastructures. This is especially true for traffic coordination systems where the expansion of the road...

Software patch management has now assumed tremendous significance and it directly affects the customer opinion about the quality and security of the released product. Hence, software vendors are forced to put in substantial amount of effort for servicing released products, and maintain a fairly...

Software patch management has now assumed tremendous significance and it directly affects the customer opinion about the quality and security of the released product. Hence, software vendors are forced to put in substantial amount of effort for servicing released products, and maintain a fairly...

As the competition in the software development business grows fiercer, the features provided in the software become more and more important. With the growing popularity of open source software and the advent of new software delivery models, such as software-as-a-service, the traditional software...

Ad fraud is increasingly becoming a major concern in online advertising, with publishers being one of the key sources of fraudulent ad traffic. Although ad fraud deterrence is a critical problem from both technical and economic perspectives, past research has not considered their interplay. Our...

The sharing economy has developed rapidly in recent years in the forms of business-to-customer (B2C) and customer-to-customer (C2C), and has exerted a profound impact on incumbent firms that adopt the traditional sales model. Though prior literature has studied either the effect of B2C sharing...