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The influence of perceived organizational exploitation on frontline hospitality employees' workplace deviance : an organizational justice perspective

Huang, Xian; Ye, Yijiao; Wang, Zhao; Liu, Xinyu; Lyu, Yijing - In: International journal of contemporary hospitality management 35 (2023) 12, pp. 4137-4157

Persistent link: https://www.econbiz.de/10014430097

The impact of customer sexual harassment on customer-oriented OCB : a social exchange perspective

Zhu, Hong; Ye, Yijiao; Zhou, Mingjian; Li, Yaoqi - In: International journal of contemporary hospitality management 35 (2023) 12, pp. 4555-4573

Persistent link: https://www.econbiz.de/10014430138

High task performers reduce labor : a self-consistency model of organizational exploitation

Le, Jiaqi; Wu, Long-Zeng; Ye, Yijiao; Liu, Xinyu - In: Asia Pacific journal of management 41 (2024) 3, pp. 1545-1570

Persistent link: https://www.econbiz.de/10015175734

Green-eyed coworkers in service organizations : the impact of being envied by coworkers on employee service outcomes

Liu, Xinyu; Wu, Long-Zeng; Ye, Yijiao; Liu, Luanyu; … - In: Asia Pacific journal of management 41 (2024) 4, pp. 2251-2275

Persistent link: https://www.econbiz.de/10015175835

The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective

Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012585698

Is your working life good? : alienation in the nexus between job characteristics and organizational citizenship behavior of hospitality frontline employees

Chen, Kaung-Hwa; Ye, Ying - In: Tourism review 79 (2024) 1, pp. 133-151

Persistent link: https://www.econbiz.de/10014511884

Rebellion under exploitation : how and when exploitative leadership evokes employees' workplace deviance

Lyu, Yijing; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong; … - In: Journal of business ethics : JBE 185 (2023) 3, pp. 483-498

Drawing on the perspective of causal reasoning and the social cognitive theory of moral thought and action, this study explores the mechanisms underlying the association between exposure to exploitative leadership and employee workplace deviance. The results of a time-lagged survey conducted in...

Persistent link: https://www.econbiz.de/10014321197

Are humorous frontline employees hotels' secret weapons? : investigating when and why employee sense of humor promotes service performance

Liu, Xinyu; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 118 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10015069325

Hospitality employees and digital transformation : the mediating roles of alienation and motivation

Ye, Ying; Chen, Kaung-Hwa - In: International journal of hospitality management 119 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10015070777

Do you feel angry when you are gossiped about? : understanding the mechanism underlying negative workplace gossip and service sabotage

Lyu, Yijing; Wu, Long-Zeng; Ye, Yijiao; Fan, Yurong - In: International journal of hospitality management 122 (2024), pp. 1-9

Persistent link: https://www.econbiz.de/10015072436