This research focuses on the customers' perception of loyalty programme offered by networked service providers such as airline alliances. The authors call such services meta-services. Their main hypothesis is that after experiencing meta-services delivered by meta-service providers, consumers...

Since the 70s, France has experienced deeply new spatial economic trends, largely driven by the business service sector. Medium sized cities appear to be suffering from such trends which much more benefit to larger urban conurbations. Mid-size cities grow at a slower rate and mainly differ from...