As modern organisations are using strategic information systems as their competitive advantage, the management of information security (IS) is regarded as a top priority. However, technical measures are no longer sufficient for protecting IS, and the prevalence of centralised IS controls and...

The literature in the field of knowledge management shows a certain preoccupation with information technology (IT) and technical solutions while it reflects a limited view of organisational knowledge. The practice of knowledge management is commonly degraded to implementation of new IT‐based...

Internet telephony (IP) telephony services have been available since the 1990s. Recently, this market has shown rapid development in terms of new services offered and an impressive increase in the number of users around the globe. Such developments put IP telephony in the spotlight. This article...

This paper contributes to the discussion on how to manage knowledge in organizations. Taking a perspective which acknowledges the importance of, but does not privilege, IT as the decisive element, it reports the results of a study investigating the process of establishing as opposed to...