Purpose – To determine whether: QuickView, that is a primary assessment and business planning tool that was designed in the USA in the 1990s, could be usable out of USA; and manufacturing SMEs outside of the US could be evaluated against the 3,400 US SMEs on the QuickView database....

Purpose – The purpose of this paper is to analyze the business sector in the United Arab Emirates (UAE) based on their level of involvement in knowledge‐sharing activities with external sources, internal organizational innovations, and the barriers and benefits of joining knowledge networks....

Purpose: Through social media technologies, small and medium-sized enterprises (SMEs) can communicate information and respond to competitors with minimal cost. The ability to share and access information can affect SMEs’ performance, but there is little research on the link between SMEs’...

Purpose: The purpose of this study is to investigate career choices by female graduates from science, technology, engineering and mathematics (STEM) to determine factors that influenced their entry, abandonment or persistence of STEM careers. Design/methodology/approach: Life history narratives...

Purpose: This study aims to delve upon customer satisfaction and service quality within small- and medium-sized hotels (SMSHs) by using a modified SERVQUAL model. Design/methodology/approach: Data for the study were collected from a sample of 253 guests of varying nationalities who stayed at...

This work involves the novel application of a traditional technique for multivariate decision making to a complex problem in software selection. In particular, we formalize the problem statement "how does one select an appropriate commercial real-time operating system for a specific application"...