Baroni, Pietro; Fogli, Daniela; Giacomin, Massimiliano; … - In: International Journal of Decision Support System … 6 (2014) 1, pp. 60-80
This article presents a participatory design approach to Decision Support Systems, which is specifically built to face the socio-technical gap that often impedes DSS acceptability by end-users in real work environments. The approach has been experimented in two case studies in the field of...