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A dashboard design of key performance indicators for monitoring and improving employee performance in the maintenance service industry
Wibisono, M. Rizal; Asrol, Muhammad - In: International journal of management and decision making … 22 (2023) 3, pp. 279-309
Persistent link: https://www.econbiz.de/10014316247
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Supporting causal-oriented performance management by a dynamized balanced scorecard
Ossadnik, Wolfgang; Rosenkranz, Franziska; Steins, Jan - 2009
Persistent link: https://www.econbiz.de/10003885971
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Supporting Causal-Oriented Performance Management by a Dynamized Balanced Scorecard
Ossadnik, Wolfgang - 2013
The claim of performance management systems is to enhance managers' knowledge about the events, circumstances and processes, which constitute organisational performance. Performance management systems serve as instruments to reconstruct the complexity of the value creation process. Thereby,...
Persistent link: https://www.econbiz.de/10013087706
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Performance Management Through a Balanced Scorecard Concept – A Systems Dynamics Modelling Approach
Nielsen, Steen; Nielsen, Erland Hejn - 2009
the company but also increase the validity of the decision process. We intend to show in a series of scenarios that both …
Persistent link: https://www.econbiz.de/10014206119
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A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K.; Gupta, Praveen - 2008 - 1. print.
Persistent link: https://www.econbiz.de/10003681704
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Gauging performance in the service industry
Tyagi, Rajesh; Gupta, Praveen - In: Journal of business strategy 34 (2013) 3, pp. 4-15
Persistent link: https://www.econbiz.de/10009761840
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Performance topology mapping : understanding the drivers of performance
Silvestro, Rhian - In: International journal of production economics 156 (2014), pp. 269-282
Persistent link: https://www.econbiz.de/10010410212
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Performance measurement with multiple interrelated variables and threshold target levels : evidence from retail firms in the US
Zervopoulos, Panagiotis D.; Brisimi, Theodora S.; … - In: European journal of operational research : EJOR 250 (2016) 1, pp. 262-272
Persistent link: https://www.econbiz.de/10011441402
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Organizational dissent dynamics : a conceptual framework
Zaini, Raafat Mahmoud; Elmes, Michael B.; Pavlov, Oleg V.; … - In: Management communication quarterly : an international … 31 (2017) 2, pp. 258-277
Persistent link: https://www.econbiz.de/10011631131
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Lenkungskompetenz in komplexen ökonomischen Systemen : Modellbildung, Simulation und Performanz
Berendes, Kai - 2002 - 1. Aufl
Persistent link: https://www.econbiz.de/10001679679