Chaipornkaew, Piyanuch; Prexawanprasut, Takorn; Chang, … - 2017 - This version: revised July 2017
One of the most powerful internet communication channels is email. As employees and their clients communicate primarily … via email, much crucial business data is conveyed via email content. Where businesses are understandably concerned, they … emails based on the words found in email messages. Two parameters affected the accuracy of the program, namely the number of …