Purpose – The purpose of this study is to investigate the relationships between internal marketing practices, employee job satisfaction, organizational commitment and turnover intention in the foodservice industry. Design/methodology/approach – The target population was employees who were...

Purpose Food delivery robot service (FDRS) is a novel service using autonomous delivery robots that alters human delivery in mobile food ordering. Despite FDRS companies’ skyrocketing service expansions throughout the USA, there has been limited understanding of customer perceived value,...

While information systems are very essential to a hotel's operations, the need for obtaining information security is emerging. Hotels acquire customer information in databases and utilize information systems to support various marketing activities. This study pursues an empirical examination of...