The research questions of the current study include: "Is it beneficial for countries, local governments, and autonomous districts with a high level of e-government to become smarter cities with the electronic, digital, and smart introduction of information and communications technology (ICT)...

The use of technology in the public sector can improve the course of government by increasing efficiency and effectiveness, and bolster democratic principles in governance. The aforementioned can occur by employing transparency, accountability, and citizen engagement, thereby bringing the...

In the Netherlands, electronic service delivery has become an important issue in many municipalities. Using the Internet for service delivery is seen as an important element of e-government. Based on 2014-2016 panel-data of ICT service delivery for all Dutch municipalities, we show that there is...