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A deep acting perspective generation Y hotel employees’ workplace deviance

Yu, Yanping; Kim, Haemi; Qu, Hailin - In: International Journal of Contemporary Hospitality Management 32 (2020) 2, pp. 835-852

Purpose: This study aims to develop a measurement scale to assess generation Y China hotel employees’ workplace deviance and then investigate the effect of generation Y employees’ deep acting on workplace deviance by focusing on the mediating effect of emotional exhaustion and the...

Persistent link: https://www.econbiz.de/10012185214