Studies of street-level bureaucracy have introduced a variety of conceptualizations, research approaches, and causal inferences. While this research has produced several insights, the impact of variety in the institutional context has not been adequately explored. We present the construct of a...</italic>

With the intensive use of information and communication technologies, governments are transforming into e-governments. While public management research has given increased attention to this subject lately, this article reviews the limited literature that deals with the impacts of e-government...

<title>Abstract</title> This article examines the phenomenon of ‘magic’ concepts -- those key terms which seem to be pervasive among both academics and practitioners. Within that category our focus is on ‘governance’, ‘accountability’ and ‘networks’. Our prime purpose is to map their meanings...

This article argues that many discussions of implementation deal inadequately with the fact that several layers of government are often involved in policy processes. It thus identifies a multi-layer problem in the literature on implementation, and explores its dimensions. It argues that a...