innovative policies, which improve operational efciency and achieve the best value for money for patients. This study aims to … develop a Decision Support Tool (DST) that assesses the impact of implementing new DVT patients’ management and care policies … was validated and verifed by various stakeholders and two policies, namely shifting more patients to community services …

This paper analyzes the impact of service quality on patients' satisfaction with the Portuguese National Health Service … patients' satisfaction, introducing some subjectivity on the analysis since the concept of satisfaction is, itself, debatable …

To protect vulnerable patients, hospitals increasingly adopt policies requiring health care workers to be vaccinated …