Purpose – This case study describes how Alfa Laval instigated and deployed virtual working to develop the response to a major strategic initiative. Design/methodology/approach – The challenge was to engage the top 30 managing directors located in countries across the globe in a six‐month...

This account describes action learning in a small to medium-size enterprise (SME) that operates as a local power utility on an established market that is currently going through a process of radical transformation. The task of the action learning set was to improve the flow of information to...