Purpose – The application of business process methods in the domain of disaster response management (DRM) is seen as promising approach due to the similarity of business processes and disaster response processes at the general structure and goals. But up to now only a few approaches were able...

Stefan Sackmann Bilaterale Preisverhandlungen von Software-Agenten Ein Modell und System zur Analyse des marktplatzspezifischen Verhandlungsspielraumes Mit Geleitworten von Prof. Dr. Dres. h.c. Arnold Picot und Prof. Dr. Günter Müller A 237001 Deutscher Universitäts-Verlag ...

In this contribution, we present a model that retailers engaged in e-commerce (e-tailers)can use for determining the optimal mix of customer segments within a customer portfolio froman integrated risk and return perspective....