With the pressing need for quality improvement and with a view to adopting Lean as a systematic management approach in a crisis-ridden health care sector in South Africa, it was an opportune time to investigate the baseline level of knowledge and experience of Lean amongst senior health care...

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Acknowledgements -- About the Authors -- Copies of Materials Used in the Book -- Chapter 1 Structure of the Book -- Introduction -- Conclusion -- References -- Chapter 2 Lean in Health and Social Care...