Purpose: This study shows various pathways manufacturers can take when embarking on digital servitization (DS) journeys. It builds on the DS and modularity literature to map the strategic trajectories of product–service–software (PSSw) configurations. Design/methodology/approach: The study...

As globalization and internationalization efforts intensify, companies are faced with even greater challenges to manage the supply chain of their products and services, including political, environmental, economic, social, and technological uncertainties. Having knowledge and understanding of...