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Rapport building in authentic...
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1
Rapport building in B2B sales interactions : the process and explananda
Jokiniemi, Sini
;
Halinen, Aino
;
Pullins, Ellen Bolmans
; …
- In:
Journal of personal selling & sales management : JPSSM
44
(
2024
)
2
,
pp. 177-195
Persistent link: https://www.econbiz.de/10014575087
Saved in:
2
Utilization of relationship-oriented social media in the
selling
process : a comparison of consumer (B2C) and industrial (B2B)
salespeople
Moore, Jesse N.
;
Hopkins, Christopher D.
;
Raymond, Mary Anne
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 48-75
Persistent link: https://www.econbiz.de/10010248490
Saved in:
3
Value-based sales process adaption in business relationships
Viio, Paul
;
Grönroos, Christian
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 1085-1095
Persistent link: https://www.econbiz.de/10010410579
Saved in:
4
How buyer-seller relationship orientation affects adaptation of sales processes to the buying process
Viio, Paul
;
Grönroos, Christian
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 37-46
Persistent link: https://www.econbiz.de/10011447488
Saved in:
5
Understanding the impact of relationship disruptions
Schmitz, Christian
;
Frieß, Maximilian
;
Alavi, Sascha
; …
- In:
Journal of marketing
84
(
2020
)
1
,
pp. 66-87
Persistent link: https://www.econbiz.de/10012176435
Saved in:
6
Buyer versus salesperson expectations for an initial B2B sales meeting
Kaski, Timo Arvid
;
Hautamaki, Pia
;
Pullins, Ellen
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
1
,
pp. 47-57
Persistent link: https://www.econbiz.de/10011609274
Saved in:
7
How the introduction of digital sales channels affects
salespeople
in business-to-business contexts : a qualitative inquiry
Bongers, Franziska M.
;
Schumann, Jan Hendrik
;
Schmitz, …
- In:
Journal of personal selling & sales management : JPSSM
41
(
2021
)
2
,
pp. 150-166
Persistent link: https://www.econbiz.de/10012584524
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8
Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
Saved in:
9
The role of conflict and opportunism on the duality of satisfaction in B2B sales relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Roberts-Lombard, Mornay
- In:
European business review
36
(
2024
)
6
,
pp. 870-898
Persistent link: https://www.econbiz.de/10015130318
Saved in:
10
Sales communication competence in international B2B solution
selling
Koponen, Jonna
;
Julkunen, Saara
;
Asai, Akiko
- In:
Industrial marketing management : the international …
82
(
2019
),
pp. 238-252
Persistent link: https://www.econbiz.de/10012128066
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