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Understanding important hotel...
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1
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
2
How user-generated judgments of hotel attributes indicate guest satisfaction
Gunasekar, Sangeetha
;
Sudhakar, Sooriya
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
2
,
pp. 180-195
Persistent link: https://www.econbiz.de/10012257892
Saved in:
3
Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng
;
Teichert, Thorsten
;
Deng, Shengliang
;
Liu, Yong
; …
- In:
Tourism management : research, policies, practice
85
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
Saved in:
4
Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant : evidence from India
Rai, Hithesh
;
Prabhu, H. Mahesh
- In:
International journal of business excellence : IJBEX
26
(
2022
)
4
,
pp. 425-437
Persistent link: https://www.econbiz.de/10013198315
Saved in:
5
Modeling consumer distrust of online hotel reviews
Ahmad, Wasim
;
Sun, Jin
- In:
International journal of hospitality management
71
(
2018
),
pp. 77-90
Persistent link: https://www.econbiz.de/10011849560
Saved in:
6
Does the importance of hotel attributes differ for senior tourists? : a comparison of three markets
Caber, Meltem
;
Albayrak, Tahir
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 610-628
Persistent link: https://www.econbiz.de/10010387385
Saved in:
7
Prioritisation of the hotel attributes according to their influence on satisfaction : a comparison of two techniques
Albayrak, Tahir
;
Caber, Meltem
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 43-50
Persistent link: https://www.econbiz.de/10010485579
Saved in:
8
Hotel attributes and consumer satisfaction : a cross-country and cross-hotel study
Bodet, Guillaume
;
Anaba, Valery
;
Bouchet, Patrick
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 52-69
Persistent link: https://www.econbiz.de/10011669949
Saved in:
9
The effects of traveling for business on customer satisfaction with hotel services
Radojevic, Tijana
;
Stanisic, Nemanja
;
Stanic, Nenad
; …
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 326-341
Persistent link: https://www.econbiz.de/10011842080
Saved in:
10
Classifying technological innovation attributes for hotels : an application of the Kano model
Chiang, Chun-Fang
;
Chen, Wen-Yu
;
Hsu, Chia-Yuan
- In:
Journal of travel and tourism marketing
36
(
2019
)
7
,
pp. 796-807
Persistent link: https://www.econbiz.de/10012179474
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