Purpose Information-facilitated product recovery system (IFPRS) has captivated industry attention and has developed into a matter of consideration among the researchers because of enhanced climate concerns, jurisdictive logics and societal liabilities. Although IFPRS implementation has become an...

Customer-driven orientation for continuous improvement is an essential element embedded in the service industry. Sales representatives stress the unique qualities of their products or services to emulate and improve upon existing and potential competitors resulted in making their customers...

Hazardous and toxic industrial wastes may cause or significantly contribute to extensive damage to both humans and the environment when improperly handled. Evaluation of the proper and most appropriate hazardous industrial waste transportation firm is an important problem for hazardous waste...

Software development is an inherently uncertain activity. To deal with the uncertainty and vagueness from humans’ subjective perception and experience in decision process, this paper presents an evaluation model based on the fuzzy multi-criteria decision-making (MCDM) method for measuring the...