Weijters, Bert; Geuens, Maggie; Baumgartner, Hans - In: Journal of Consumer Research 40 (2013) 2, pp. 368-368
Surveys in the social sciences often employ rating scales anchored by response category labels such as “strongly (dis)agree” or “completely (dis)agree.” Although these labels may exert a systematic influence on responses since they are common to all items, academic research on the effect...