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Production and Operations Management
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Chuang, HHC, R Oliva and GR Heim. 2019. Examining the link between retailer inventory leanness and operational efficiency. Production and Operations Management 28(9):2338-2364. DOI: doi.org/10.1111/poms.13055
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ECONIS (ZBW)
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1
Learning and relearning effects with innovative service designs : an empirical analysis of top golf courses
Heim, Gregory R.
;
Ketzenberg, Michael E.
- In:
Journal of operations management
29
(
2011
)
5
,
pp. 449-461
Persistent link: https://www.econbiz.de/10009130730
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2
Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses
Heim, Gregory R.
;
Ketzenberg, Michael E.
- In:
Journal of operations management : publ. quarterly by …
29
(
2011
)
5
,
pp. 449-462
Persistent link: https://www.econbiz.de/10008997528
Saved in:
3
Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns
Ertekin, Necati
;
Ketzenberg, Michael E.
;
Heim, Gregory R.
- In:
Production and Operations Management
29
(
2019
)
5
,
pp. 1232-1255
Persistent link: https://www.econbiz.de/10012096313
Saved in:
4
The point of no return? : restrictive changes to lenient return policies and consumer reactions to them
Abdulla, Huseyn
;
Ketzenberg, Michael
;
Abbey, James D.
; …
- In:
Journal of operations management
71
(
2025
)
1
,
pp. 81-108
Persistent link: https://www.econbiz.de/10015376734
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5
Seeing the forest for the trees : institutional environment impacts on reimbursement processes and healthcare operations
Lee, Seung Jun
;
Abbey, James D.
;
Heim, Gregory R.
; …
- In:
Journal of operations management
47/48
(
2016
),
pp. 71-79
Persistent link: https://www.econbiz.de/10011639974
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6
Examining Impacts of Clinical Practice Variation on Operational Performance
Youn, Seokjun
-
2020
Persistent link: https://www.econbiz.de/10012847486
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7
Hospital Quality, Medical Charge Variation, and Patient Care Efficiency : Implications for Bundled Payment Reform Models
Youn, Seokjun
-
2018
Persistent link: https://www.econbiz.de/10012935168
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8
Examining the Impacts of Clinical Practice Variation on Operational Performance
Youn, Seokjun
;
Heim, Gregory R.
;
Kumar, Subodha
; …
- In:
Production and Operations Management
30
(
2020
)
4
,
pp. 839-863
Persistent link: https://www.econbiz.de/10012283842
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9
Closed-loop supply chains
Abbey, James D.
;
Guide, V. Daniel R.
- In:
The Oxford handbook of business and the natural environment
,
(pp. 290-309)
.
2012
Persistent link: https://www.econbiz.de/10009387479
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10
A framework for the value of information in inventory replenishment
Ketzenberg, Michael E.
;
Rosenzweig, Eve D.
;
Marucheck, …
- In:
European Journal of Operational Research
182
(
2007
)
3
,
pp. 1230-1250
Persistent link: https://www.econbiz.de/10005240617
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