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Recognizing that higher education institutions (HEI) are currently competing aggressively through competitive advantages and high service quality, the assessment of the service quality is essential to provide information on the effectiveness of educational plans and improvement programs. This...
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Dadas las exigencias de los nuevostratados comerciales, las empresas sehan visto forzadas a aumentar sus nivelesde competitividad y volver máseficiente el manejo de sus limitadosrecursos. En este marco, es naturalque la gerencia de las empresas considereal transporte en general y ala...
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