Ph. D.

M.S.

M.S.

During a medical emergency in the USA, critical medical supplies such as medications, vaccines, gloves, masks and ventilators, are delivered to one location within each state. The state and local governments are responsible for delivering the supplies from this location, called the receiving,...

Problem structuring heuristics and creative thinking techniques have been advanced as useful approaches for solving ill-structured problems. Unfortunately, little controlled experimentation has been done to test the effectiveness of these techniques. This paper describes an experiment in which...