Similar Search Results

Disentangling the Iipact of omnichannel integration on consumer behavior in integrated sales channels

Trenz, Manuel; Veit, Daniel J.; Tan, Chee-Wee - In: MIS quarterly 44 (2020) 3, pp. 1207-1258

Persistent link: https://www.econbiz.de/10012403949

Determinants of customer buying behaviour in omnichannel retailing : a systematic literature review and future research directions

Sharma, Ajai Pal; Starc̆ević, Slađana; Saha, Raiswa - In: Journal of service theory and practice 34 (2024) 6, pp. 822-863

Persistent link: https://www.econbiz.de/10015198369

Channel integration, sales dispersion, and inventory management

Gallino, Santiago; Moreno, Antonio; Stamatopoulos, Ioannis - In: Management science : journal of the Institute for … 63 (2017) 9, pp. 2813-2831

Persistent link: https://www.econbiz.de/10011748787

Formation of customer value through channel integration : modelling the mediating role of cognitive and affective customer experience in the omni channel retail context

Mishra, Sadhana; Mishra, Mayank; Pandey, Prashant Kumar; … - In: Cogent business & management 11 (2024) 1, pp. 1-23

Technology and the internet have changed the Indian retail industry. To better serve customers, retailers are combining the benefits of physical locations with the vast amount of online information. Omnichannel commerce is a unique sales experience that combines the benefits of real venues with...

Persistent link: https://www.econbiz.de/10015426940

Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer

Kumar, Anuj; Mehra, Amit; Kumar, Subodha - In: Information systems research : ISR 30 (2019) 1, pp. 319-338

Persistent link: https://www.econbiz.de/10012038230

Consumer perspectives on interventions to combat fraudulent product returns in omnichannel fashion retail

Merlano, Eugenio Felipe; Frei, Regina; Zhang, Danni; … - In: International journal of physical distribution and … 54 (2024) 10, pp. 969-1001

Persistent link: https://www.econbiz.de/10015198507

Impact of omnichannel integration on Millennials' purchase intention for fashion retailer

Teerada Cattapan; Siwarit Pongsakornrungsilp - In: Cogent business & management 9 (2022) 1, pp. 1-26

The COVID-19 pandemic has hastened the expansion of omnichannel purchasing globally including in Thailand. This quantitative study employs the stimulus-organism-response (S-O-R) framework to investigate the impact of channel integration on increasing customer satisfaction or reducing perceived...

Persistent link: https://www.econbiz.de/10014430126

Omnichannel retailing : a tale of three sectors

Iglesias-Pradas, Santiago; Acquila-Natale, Emiliano; … - In: Economic research 35 (2022) 1,3, pp. 3305-3336

Persistent link: https://www.econbiz.de/10014383629

Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing : a data analytics study

Akturk, M. Serkan; Ketzenberg, Michael; Heim, Gregory R. - In: Journal of operations management 61 (2018), pp. 15-45

Persistent link: https://www.econbiz.de/10011932706

Do channel integration efforts pay-off in terms of online and offline customer loyalty?

Frasquet Deltoro, Marta; Miquel, Maria-José - In: International journal of retail & distribution management 45 (2017) 7/8, pp. 859-873

Persistent link: https://www.econbiz.de/10011775727