How do ethical arguments affect AI adoption in business? We randomly expose business decision-makers to arguments used in AI fairness activism. Arguments emphasizing the inescapability of algorithmic bias lead managers to abandon AI for manual review by humans and report greater expectations...

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We examine how artificial intelligence transforms the core pillars of collaboration--performance, expertise sharing, and social engagement--through a pre-registered field experiment with 776 professionals at Procter & Gamble, a global consumer packaged goods company. Working on real product...

We ask how the adoption of artificial intelligence affects teams, their routines, and performance in a laboratory experiment. We randomize the introduction of automated players and new hires into "laboratory firms" (Weber and Camerer, 2003) engaging in a coordination-based game on the Nintendo...

An important EU Digital Single Market policy objective is to achieve an open and integrated market for online e-commerce in the EU, to make it easy for consumers to go outside their domestic market and shop online in other EU Member States. This study applies a standard gravity model of...

Where should better learning technology (such as machine learning or AI) improve decisions? I develop a model of decision-making in which better learning technology is complementary with experimentation. Noisy, inconsistent decision-making introduces quasi-experimental variation into training...