Traditional organizational and information systems (IS) researchers have stridently resisted data collections using online data panels, such as Mechanical Turk (MTurk). Although many of their concerns are legitimate, we strongly disagree with the grounds and substance of their reasons for...

Trust is just as essential to online business as it is to offline transactions but can be more difficult to achieve - especially for newer websites with unknown web vendors. Research on web-based trust development explains that web vendor trust can be created by both cognitive and affective...

Trust is just as essential to online business as it is to offline transactions but can be more difficult to achieve — especially for newer Web sites associated with unknown Web vendors. Research explains that Web vendor trust can be created by cognitive and affective influences. But under what...

Information systems (IS) journal rankings and ratings help scholars focus their publishing efforts and are widely used surrogates for judging the quality of research. Over the years, numerous approaches have been used to rank IS journals, approaches such as citation metrics, school lists,...

Because users treat embodied agents (EAs) as social actors, users hold expectations about human-to-EA communication (HtEAC) similar to those in human-to-human communication. This study extends Expectancy Violations Theory (EVT) to examine how different forms of interfaces that confirm or violate...

For the welfare of the scientific community, we are intentionally rocking the boat with regards to the way we conduct, recognize, and disseminate scholarly contributions. As a scientific community, we are doing ourselves a great disservice by ignoring the insights, artifacts, discoveries, and...

This manuscript examines the unintended consequences that organizational computer monitoring can foster within the firm. We apply justice and reactance theories to explain why monitoring can actually increase the occurrence of detrimental organizational behaviors. Our model suggests monitoring...

Usability flaws found in the later stages of the development process can be extremely costly to resolve. Accordingly, usability evaluation (UE) is an important, albeit expensive, part of software development. We report on how the inexpensive usability evaluation method of heuristic evaluation...