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Can virtual customer service agents improve consumers' online experiences? : the role of hedonic dimensions

Soares, Ana; Pinho, José Carlos; Heath, Teresa; Alves, … - In: Emotional, sensory, and social dimensions of consumer …, (pp. 157-177). 2020

Persistent link: https://www.econbiz.de/10012226186

The discourse of financial crisis and austerity : critical analyses of business and economics across disciplines

Kelsey, Darren (ed.); Mueller, Frank (ed.); … - 2017

Persistent link: https://www.econbiz.de/10011606140

Metaphor, morality and legitimacy : a critical discourse analysis of the media framing of the payday loan industry

Budd, Kate; Kelsey, Darren; Mueller, Frank; Whittle, Andrea - In: Organization : the interdisciplinary journal of … 26 (2019) 6, pp. 802-829

Persistent link: https://www.econbiz.de/10012160682

Exploring social change through social media : The case of the Facebook group<i>Indignant Citizens</i>

Yannopoulou, Natalia; Liu, Martin J.; Bian, Xuemei; … - In: International Journal of Consumer Studies 43 (2019) 4, pp. 348-357

Persistent link: https://www.econbiz.de/10012090769

Buy now before it expires : a study of expiration date-based pricing

Amr Yassin, Cherouk; Soares, Ana - In: International Journal of Retail & Distribution Management 49 (2020) 4, pp. 514-530

Purpose: Food waste and retail losses due to expiration dates are an important problem worldwide. Expiration date-based pricing (EDBP) is a price promotion technique consisting of charging different prices for perishable product approaching expiration date. The authors explore the influence of...

Persistent link: https://www.econbiz.de/10012412208

Voluntary simplicity : A literature review and research agenda

Rebouças, Raquel; Soares, Ana - In: International Journal of Consumer Studies 45 (2020) 3, pp. 303-319

Persistent link: https://www.econbiz.de/10012409115

The consumption behaviour of beginner voluntary simplifiers : an exploratory study

Rebouças, Raquel; Soares, Ana - In: Journal for global business advancement : JGBA 14 (2021) 4, pp. 433-452

Persistent link: https://www.econbiz.de/10012693733

The influence of atmospherics general interior variables on shoppers' emotions and behavior

Elmashhara, Maher Georges; Soares, Ana - In: The international review of retail, distribution and … 30 (2020) 4, pp. 437-459

Persistent link: https://www.econbiz.de/10012315157

Emotional, sensory, and social dimensions of consumer buying behavior

Soares, Ana (ed.); Elmashhara, Maher Georges (ed.) - 2020

""This book explores the importance of the emotional side of shopping and discusses shopper behavior influences in a highly competitive, changing, and challenging retail industry"--Provided by publisher"--

Persistent link: https://www.econbiz.de/10012063210

The role of social commerce components on the consumer decision-making process

Kutabish, Saleh Mohammed; Soares, Ana - In: Emotional, sensory, and social dimensions of consumer …, (pp. 209-224). 2020

Persistent link: https://www.econbiz.de/10012226205