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Predictors of customer acceptance of and resistance to smart technologies in the retail sector

Roy, Sanjit; Balaji, M. S.; Quazi, Ali; Quaddus, M. A. - In: Journal of retailing and consumer services 42 (2018), pp. 147-160

Persistent link: https://www.econbiz.de/10011826101

What motivates customers to shop in smart shops? : the impacts of smart technology and technology readiness

Chang, Yu-Wei; Chen, Jiahe - In: Journal of retailing and consumer services 58 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012431575

The Moderating Roles of Chinese Consumers' Social System Confidence on the Effects of Achievement Values Reflected in a Brand and Its Advertising on Brand Attitudes

Choi, Nak-Hwan - 2017

As the market is playing an increasingly important role in the Chinese economy, we ask which value the Chinese people will support, what effect the endorsed value (i.e., achievement) will have on consumers' social system confidence, and how brand symbolism can function in adapting to the social...

Persistent link: https://www.econbiz.de/10012952358

Adoption of unmanned, cashierless retail technologyin Croatia : a study on student perceptions

Szabó-Szentgróti, Eszter; Kinga Kézai, Petra; … - In: Entrepreneurial business and economics review : EBER 12 (2024) 4, pp. 115-133

. Since 2015, several startups have developed a new technology innovation called unmanned, cashierless technology, which has … innovation among students in higher education institutions in Croatia. Research Design & Methods: We examined factors influencing …

Persistent link: https://www.econbiz.de/10015373894

Effects of Influence of Economic and Technological Development of IT Segments on Digital Transformation of Retail Trade

Lola, Inna - 2019

This paper presents the results of measuring cross-sectoral economic and technological effects, allowing to determine the degree of dependence between the segments that produce digital technologies and implement them. The basis for empirical calculations was the survey data of leaders among...

Persistent link: https://www.econbiz.de/10012860140

Consumer-computer interaction and in-store smart technology (IST) in the retail industry : the role of motivation, opportunity, and ability

Roy, Sanjit; Balaji, M. S.; Bang, Nguyen - In: Journal of marketing management : JMM ; journal of the … 36 (2020) 3/4, pp. 299-333

Persistent link: https://www.econbiz.de/10012248971

Technology-enabled personalization : impact of smart technology choice on consumer shopping behavior

Riegger, Anne-Sophie; Merfeld, Katrin; Klein, Jan F.; … - In: Technological forecasting & social change : an … 181 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013417195

The Role of Tax Privacy Concerns and Cost in the Digitization of the Nanostore Retail Channel

Escamilla, Rafael; Brosi, Prisca; Fransoo, Jan C.; … - 2022

Millions of nanostores around the world face the prospect of digitization, which promises to create significant … operational benefits. At the same time, however, digitization may be a risky endeavor. Through the application of a survey and … authorities and reducing the price of digital technologies both help boost digitization …

Persistent link: https://www.econbiz.de/10013306147

Shoppers' Choice : The Evolution of Retailing in the Digital Age

Schwanen, Daniel - 2022

Retail shopping has become a many-faceted experience for both buyers and sellers. Already increasing in use before the impact of the COVID-19 pandemic on shopping habits, e-commerce continues to evolve, offering new ways for retailers to sell and consumers to buy their products. Consumers now...

Persistent link: https://www.econbiz.de/10014084755

Bridging Sales and Services Quality Functions in Retailing of High Technology Consumer Products

Rajagopal, Dr - 2010

High technology product sales are positively associated with performance of retailers and distributors in terms of customer service quality, growth in sales and increase in market share. This paper aims at analyzing the impact of retail sales strategies and performance of customer services on...

Persistent link: https://www.econbiz.de/10012758446