Over the years, research has shown that, although there are various factors which contribute to failed change, one of the key reasons people resist change is due to the inability of leaders to convince employees to support change and to commit the energy and effort necessary to implement it....

There is a consensus in the change management literature that emotions have a significant role in the workplace. It has been studied and applied across the human resource domain including recruitment and selection, training, performance management, as well as within the customer service setting....

In this study, we investigated the relationship between subgroup perceptions and types of team learning and explored the mediating role of task and relationship conflict. We hypothesized and found that perceptions of subgroups negatively influenced learning about the task and learning about work...