Prakash, Surya; Jasti, Naga Vamsi Krishna; Chan, F.T.S.; … - In: Measuring Business Excellence 26 (2021) 3, pp. 263-287
Purpose: The objective of the present study is to identify and analyze a set of critical success factors (CSFs) for ice-cream industry [cold chain management (CCM)] that helps in increasing the efficacy, quality, performance and growth of the supply chain organization....